Questions, answered plainly.

There are two shapes. Solo is a flat $79/mo for the one-person incorporated business. Team starts with Books + Ops at $59/mo (invoicing, expenses, vendor bills, bank reconciliation, full books, and sales tax, plus Tess, the AI assistant), then you add People for payroll at $11/mo and Inventory at $59/mo only if you need them. All prices are in Canadian dollars.

Solo is a single flat plan for a one-person business with no employees: everything you need to run and file, in one price. Team is modular: the required Books + Ops foundation, plus People (payroll) and Inventory as optional add-ons. If you have people on payroll, you want Team with People.

Books + Ops ($59/mo) covers invoicing, expenses, vendor bills, bank reconciliation, your full set of books, and sales tax tracking, and Tess, the built-in AI assistant, is included. Payroll, T4/T4A/ROE filing, and inventory are separate add-ons so you only pay for what you use.

Yes. Countet has a 30-day free trial. You can set up your business, import your data, and try invoicing, books, and payroll before you pay anything.

The People add-on is $11/mo and includes 3 employee seats. Beyond that, seats are $10 each, or cheaper in packs: 10 seats at $9.00, 25 at $8.50, and 150 at $8.33 each. You only pay for the people you actually run payroll for.

Yes. A single Countet account supports up to 3 companies, so if you run a couple of incorporated businesses you can manage them under one login.

Most businesses are up and running in days, not weeks. You create your company, import from your old tool, and Countet reconciles your opening balances before anything goes live. If you have people on payroll, you also import payroll year-to-date so mid-year deductions stay accurate.

Yes. Countet has purpose-built importers for QuickBooks Online and Xero, plus a guided path for Wave, Sage, and QuickBooks Desktop. Your chart of accounts, customers, vendors, open invoices and bills, and payroll year-to-date all come across, reconciled to an opening trial balance that has to balance to the penny.

No. The migration brings your balances and open items across and reconciles them before go-live, so your books start on Countet already matching where you left off. Your historical records in your old system remain there too.

Yes, anytime. One-click export to a QuickBooks-compatible format means there is no lock-in. Your books are always yours to take with you.

Tess is Countet’s built-in AI assistant. It reads your actual books, so you can ask plain-English questions like "how much HST have I collected this quarter?" or "who owes me money?" and get an answer grounded in your real data. No spreadsheets, no accounting jargon required.

No. Tess shows you what your books already say and helps you understand your own numbers, but it does not give tax or legal advice. For decisions that need professional judgment, it defers to your accountant, and Countet makes it easy to bring one in.

No. Your business data is not used to train third-party AI models. Tess uses your data only to answer your questions inside your own account.

Yes. Native Canadian payroll is built in, not a bolt-on. It calculates CPP, CPP2, EI, and federal and provincial income tax, tracks CRA remittances, and runs from the same system as your books, so payroll and accounting never disagree.

Yes. T4s, T4As, and Records of Employment are generated from data already in the system rather than re-keyed, and are ready for CRA filing. Everything flows from the payroll you’ve already run.

Yes. HST and GST collected, along with input tax credits, are tracked as they accrue, all year. When it’s time to file, your GST34 figures are already sitting there.

Yes. Countet’s payroll calculations are verified against the CRA’s own Payroll Deductions Online Calculator (PDOC), so the deductions on each pay run match what the CRA expects.

Countet is Canadian-owned and built in Toronto, by Artomai Inc. The product is designed for Canadian businesses and Canadian compliance from the ground up. If you have specific data-residency requirements, ask us and we’ll walk you through the current hosting details.

Yes. Countet keeps your books current on its own, but a real accountant is available when you want one: for advice, tax planning, or a year-end review. Every plan also includes a free Accountant Access seat so your own accountant can log in directly.

Yes. Under the plain-language interface is a real double-entry general ledger, always balanced, with an audit trail on every transaction. The surface reads like software for the business owner; the foundation is one your accountant can trust.

Yes. Countet has a partner program for accountants and bookkeepers, with a free Accountant Access seat for every client, white-glove migration help, and tiered referral rewards. See the for-accountants page for the full details.

No. It’s built not to. Countet handles the bookkeeping mechanics so your accountant can focus on advisory, tax planning, and the judgment calls software can’t make. You still need your accountant; you just don’t need them to fix journal entries.